Deposit Requirement:
– A non-refundable deposit of 50% of the total order value is required to secure your order and initiate production.
– The deposit is due at the time of order confirmation.
Payment Terms:
– The remaining balance is due upon completion of the order, prior to pickup or delivery.
– We accept payment via listed accepted payment methods, e.g. bank transfer, cash in store and card payment.
Cancellation Policy:
-If you cancel your order before production starts or before any special materials are purchased, you will receive a 90% refund of your payment.
The remaining 10% will cover our accounting fee. Typically, this applies to cancellations made within the first 24 hours of payment; after this period, preparations for your order are likely already underway.
-If you decide to cancel your order after production has commenced, you will be required to pay the full value of the order.
Production Timeline:
– Production will begin once the deposit is received and design is approved.
– Estimated completion times are within 1-2 weeks, but may vary depending on complexity and volume of orders.
Warranty and Liability:
– We warrant that our products are free from defects in materials and workmanship. Videos and photos are sent to you for confirmation.
– We are not liable for any damages or losses arising from misuse or improper installation of our products.
By placing an order with us, you confirm that you have read, understood, and accepted our policies.
If you have any questions or concerns regarding these policies, please feel free to reach out to us at 876-253-4724.
Please note, this policy may be updated. Should any changes occur, we will announce them through posts and story updates. It is your responsibility to check our website or contact us for the latest version of our policies.